Support
Frequently asked questions
Everything about shipping, sizing, bundles and returns. Still unsure? Our team answers within one business day.
Orders & shipping
Orders are prepared on the next dispatch day. US delivery usually takes 3–8 business days depending on your address.
Sizing & fit
Slippers come in US pairs (5-6, 7-8...). Between sizes or with a wider foot, take the larger size — the toe box is designed for a relaxed fit.
Product care
Rinse with cool water and mild soap, then air dry away from direct heat. Do not use a dishwasher or dryer.
Using your products
Yes, they are designed for everyday indoor and outdoor use such as errands, the garden or a quick walk.
Bundles & returns
Choose an offer on any product page: buy 2 get 1 free, or buy 3 get 2 free plus a surprise gift. The discount is applied automatically.